Kotter, John P., <br/><br/>
The heart of change :  real-life stories of how people change their organizations / 

 - Boston, Mass. :  Harvard Business Review Press,  [2012] 
 - xiii, 188 p. :  ill. ;  24 cm. 
<br/><br/> Originally published in 2002.  Includes index. 
<br/><br/><label>ISBN: </label>9781422187333 (hbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change.
<br/><br/><label>Dewey Class. No.: </label>658 HAR 2012 A113 Or.