Arnold, John D. <br/><br/>
When the sparks fly :  resolving conflicts in your organization / 

 - New York :  McGraw-Hill,  c1993. 
 - xii, 236 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0070025673 (recycled, acidfree paper) : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.
<br/><br/><label>Dewey Class. No.: </label>658 MCG 1993 A046 Or.