Difficult conversations : craft a clear message, manage emotions, focus on a solution.
- ix, 110 pages ; 18 cm.
- 20-minute manager series .
Includes index.
9781633690783 (alk. paper)
Business communication.
Interpersonal communication.
658 HAR 2016 A116 Or.
Includes index.
9781633690783 (alk. paper)
Business communication.
Interpersonal communication.
658 HAR 2016 A116 Or.